With continually evolving hardware and software products, the skill sets required to service and support these products are becoming even more advanced. CGI has recognized these facts and has continued to upgrade our staff's level of training.
have a solid understanding of microcomputer hardware and software
installing and supporting products based on microprocessors including
Intel's 80XXX series, Pentium series, Xeon series, and Core iX series.
have a solid understanding of various peripherals, types and brands,
their internal functionality and network interfacing techniques.
have extensive knowledge of various operating systems (e.g., all
versions of MS/DOS, Windows 3.x, Windows 9X/200X/XP/Vista/7, OS/2,
Macintosh, Unix/Xenix, Linux).
have knowledge of various networking technologies (e.g., Arcnet, Ethernet, Token Ring) and are experienced in the generation and installation of the various network operating systems
have knowledge of various networking technologies (wired and wireless)
and are experienced in the generation and installation of the various
network server operating systems from Windows NT to Windows Server
have a working knowledge of the most often used multi-user software
packages and databases (e.g., Microsoft Office 97/98/2000/2003/2008/2010,
Lotus SmartSuite, Word Perfect, SQL, FoxPro, Dbase IV, Paradox,
have extensive experience with the Internet and World Wide Web.